Una Vida

Una Vida is absolutely beautiful, gorgeous and amazing!!! The concierge team Guido and Daniela were top notch. They helped us arrange everything from spa treatments, hotel activities and taxi rides. It was great to not have to worry about every details because they took care of everything. I also want to mention that the bartenders/waiters are awesome as well. Our room had a breathtaking view!!! Outside shower and tub was everything!!! would definitely visit again and recommend to anyone looking to visit Tulum and have a wonderful experience!! Thank you Una Vida!!!

This was our second time staying at Una Vida and it was just as good as we remembered - peaceful, magical and comfortable. We loved the room which was beautifully decorated, chic and understated, the pool, the whole hotel setting and downtown neighborhood. This place really is boutique and special, with also access to the Bardo amenities. We enjoyed it here if not more than staying on the beach. Thank you to Guido and all staff for looking after us and also recommending an amazing local restaurant on the last night called El Agavero, which was amazing in terms of atmosphere and food. We also ate at Negro Huitlacoxe, which was phenomenal (be sure to get the corn), and enjoyed a cheese crust shrimp taco at Sabor de Mar in downtown Tulum. Love love love and we’ll be back soon.

What a dream! Una Vida is the perfect place to stay in Tulum, an intimate boutique-style hotel ideally located in the jungle and within a 5-10 minute taxi to town or a short bicycle ride (you can rent bikes for free from the front desk.) Highly recommend it for adults looking for a quieter getaway or downtime between their explorations. We celebrated our wedding at Kima, a beautiful venue only a 5-minute drive away so location was perfect. Great place for groups traveling together who want their privacy but also a common area to hang out at. We had 30 guests staying here with us and enjoyed being able to gather at the pool here and at Bardo (the sister hotel on property). The guest experience managers were readily available through WhatsApp, booking us dinner reservations, taxis, and excursions. They were willing to go above & beyond to make our stay special and effortless. They'll deliver filtered drinking water when you need it and even provided me with a Nespresso machine upon request. HUGE thank you to Mara, Daniella, and Guido for making our stay what it was. We stayed in a tropical king suite with a plunge pool. Our room was small but felt so private, quiet, and comfortable, with lovely decor, and it was very clean. The plunge pool was great to cool off in between activities. My favorite part was the outdoor shower and bathtub. Ours was on a screened-in private porch. It's not a big restaurant on the property, more of a counter and a couple of outdoor tables but the option for room delivery was perfect and it was convenient to have it all available on-site when we needed it. Bardo had a bit more space if you prefer to sit for your meals. And the food and cocktails at both were all delicious! We loved the daily yoga offerings and additional experiences. I highly recommend the sound healing experience, we booked a private session with six of us women on my wedding morning — it was a transformative experience I'll always cherish.

Beautiful hotel by night and day, everywhere. Cleaning room is very good, people are very kind. Restaurant is delicious. The perfect place to discover Tulum’s area.

I recently had the pleasure of staying at Una Vida Hotel in Tulum, and I must say it was an amazing experience. From the moment we arrived, we were greeted with warmth and hospitality by the staff, especially Guido, the receptionist who was incredibly kind and available throughout our entire stay. The hotel itself is stunning - a beautiful blend of traditional and modern design that creates a serene and peaceful atmosphere. The attention to detail is evident in every aspect of the hotel, from the carefully curated decor to the delicious food at the on-site restaurant. Our room was spacious, comfortable, and impeccably clean, with a balcony that offered breathtaking views of the surrounding jungle. The pool was the highlight of our stay, providing the perfect setting for relaxation and enjoying the beautiful Mexican sun. What really stood out to us, though, was the exceptional service we received from Guido. He went above and beyond to ensure that our stay was memorable, offering helpful recommendations for local activities and restaurants, and always making himself available to answer any questions we had. Overall, I cannot recommend Una Vida Hotel enough. It truly exceeded our expectations and provided the perfect setting for a wonderful vacation. And to Guido, a huge thank you for making our stay so special!